wins77 Privacy Policy

This page describes what we collect when you use wins77 and how we keep that data protected. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or play football, slots, live-dealer tables, or esports markets, we collect personal information necessary to verify your identity, process your transactions, and comply with anti-money-laundering regulations.

We do not sell your data to third parties for marketing. We share information only with payment processors, our compliance and legal teams, and government agencies when legally required. Your data is encrypted in transit and at rest using industry-standard security protocols. You may request access, correction, or deletion of your personal information through our support team.

Our services are available only where local law permits. This policy applies to all members of wins77 across supported jurisdictions.

What data we collect on wins77

We collect several categories of information from you. At registration, we request your email address, phone number, full legal name, date of birth, and residential address. These details form your account profile and are used to verify your identity and comply with regulatory requirements.

For identity verification (KYC), we ask you to upload a government-issued ID—national ID card, passport, or driver's licence—and proof of current address such as a utility bill or government correspondence. We store high-resolution scans of these documents in encrypted storage. Our compliance team reviews these documents to confirm authenticity; we retain them for the duration of your account and seven years after closure for regulatory compliance.

When you deposit or withdraw funds, we collect payment information: your e-wallet provider (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or bank details (mobile banking, local payment, online payment, e-wallet account or virtual-account numbers). We do not store your full card numbers or banking credentials directly; we transmit payment data to our payment processors under encrypted protocols. Payment processors handle the actual fund transfers; we receive only confirmation of successful or failed transactions.

We also collect device and browser information: your IP address, device type (desktop, tablet, mobile), operating system, and browser type. This helps us detect unauthorized login attempts and ensure account security. We log all login events, including successful and failed attempts, with timestamp and device details.

How we use your data on wins77

Our primary use of your data is account administration and verification. We use your name, ID, and address to verify you are the rightful account owner and comply with identity verification laws across supported jurisdictions (Jakarta, Surabaya, Bandung, Medan, Semarang, and others). This verification protects both you and our platform from fraud and account takeover.

We use payment information to process your deposits and withdrawals. Your e-wallet or bank details are transmitted securely to our payment processors; they handle the actual transfer. We retain transaction records (amounts, dates, payment methods used) for accounting, audit, and dispute resolution. We never use your payment data for marketing or share it with third parties outside the payment processing chain.

We use device and login data to detect suspicious activity. If we detect multiple failed login attempts from unfamiliar locations or devices, we may temporarily restrict your account and require additional verification. This protects against unauthorized access.

Third parties and data processors on wins77

We share your data with the following categories of third parties only when necessary for service delivery or legal compliance:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment providers, and banks (online payment, e-wallet, mobile banking, local payment) receive your name, transaction amount, and account identifier to process deposits and withdrawals. They do not receive your account balance or gameplay history.
• Compliance and legal teams: Our internal legal department accesses your identity documents and account history to verify compliance with anti-money-laundering regulations and respond to government inquiries.
• Government agencies: If legally required by jurisdiction authorities, we may disclose account information, transaction history, and identity documents to law enforcement or tax authorities. We will notify you of such disclosures unless legally prohibited.
• Data processors: We use cloud servers and data centres that may be located outside your jurisdiction. All data in transit and at rest is encrypted; our processors are bound by confidentiality agreements.

We do not sell your personal data to marketing companies, advertisers, or brokers. Your information remains the property of your account and is used exclusively for account administration and regulatory compliance.

Our data retention and deletion practices on wins77

We retain your personal data as long as your account is active. If you close your account, we retain core data (name, ID, transaction history) for seven years following closure to comply with anti-money-laundering and tax regulations. After seven years, we delete inactive account records unless legally required to retain them further.

You may request deletion of non-essential data at any time through our support team. Non-essential data includes optional profile fields not required for identity verification or regulatory compliance. Essential data (name, ID, transaction history) cannot be deleted while required for regulatory purposes, but you may request anonymization once the seven-year retention window expires.

Cookies and tracking on wins77

Our platform uses session cookies to maintain your login status and remember your account preferences (preferred game category, theme setting, language). These cookies expire when you close your browser. We do not use persistent cookies for advertising or tracking beyond our platform.

We do not use third-party tracking pixels or analytics that profile your behaviour outside wins77. We use basic web analytics (page view counts, device type distribution) to understand platform usage and improve our service, but this data is aggregated and does not identify individual users.

Your rights on wins77

You have the right to access all personal data we hold about you. Request your data through our support team, and we will provide a downloadable file containing your account profile, identity documents, transaction history, and gameplay logs within one business day.

You have the right to correct inaccurate information. If your name, address, or phone number has changed, update it through your account settings. If you cannot update it yourself, contact support, and we will assist.

You have the right to request deletion of your account and associated data, subject to legal retention requirements. Account closures are permanent; we cannot reopen closed accounts. Seven years after account closure, we will delete your personal data unless legal requirements mandate continued retention.

Our security measures on wins77

We encrypt all data in transit using TLS 1.2 or higher. When you log in, deposit, or withdraw, your data passes through encrypted channels that cannot be intercepted. We encrypt all stored data at rest using AES-256 encryption. Our servers are protected by firewalls and access is restricted to authorized personnel only.

We undertake to inform you promptly if we detect a data breach affecting your account. In the event of unauthorized access or data exposure, we will notify you via email and provide guidance on securing your account.

Updates to this policy and contact us

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Material changes will be announced via email to your registered address. Your continued use of wins77 following such notification constitutes acceptance of the updated policy.

If you have questions about our privacy practices, wish to access your data, or request deletion of your account, contact our support team through our FAQ page or submit a data request through your account settings. We will respond to all data requests and privacy inquiries within one business day.